Shipping Policy

All orders are shipped via Sandd, Post NL or another shipping method. Within the Netherlands, it takes 2-5 working days to receive your order. International shipments might take longer, depending on the carrier. Preorders (presale orders) take approximately one week longer to receive, however the pre-sale order time is always noted next to the product.

Return & Exchange Policy

Used products unfortunately cannot be returned or exchanged due to hygiene reasons. We are not responsible for any damages to the products that happened during shipping, as it is unfortunately impossible for us to know that the shipping companies handle the packages with the care they need. We do however ensure that all packages are secured as much as possible to ensure you receive your order in perfect condition!. If your products damage after use, unfortunately we cannot do much about it. However, if you are not satisfied with your product, you can contact us to figure out which solutions are possible :)